![]() Understanding the practical needs of employees, to improve their everyday processes. ![]() Investing in PeopleĪccording to Fiskvik, “ We are now taking this approach for all digital programmes. As a result, RFID is being rolled out across all the company’s stores. For some products, such as jeans, sales increased by 9%. The company achieved 98% stock accuracy, and 3% sales increase during the pilot. In 2018, Voice Norge piloted the RFID technology in four stores in two categories. Data on product variants such as colour and sizes. The company had no visibility on the most basic of inventory processes e.g. The company lost revenues as the stores were out-of-stock of popular items. The company had a 60% stock accuracy which was often due to human error or the incorrect labelling of products. Prior to the RFID implementation, Voice Norge stores undertook stock inventory once or twice a year. Voice Norge adopted an RFID system to support online shopping, but also giving shoppers the availability of products in their local stores. The company established a cloud strategy and system portfolio upgrade plan, with a roadmap of expected activities. It expanded the IT department in order to support more technical and transformational projects. The company undertook a full IT audit in 2017. Now there’s technology to support those improvements,” Fiskvik added. This is what human beings have been doing forever. Digitalisation is just about making improvements. “ We got our employees to understand that technology is just about problem-solving. ![]() It even reviewed the language used to support digital transformation within the business. The company changed how it engaged with staff. The IT department and the company grew its listening skills or as Fiskvik describes: “ We started the process of finding our soul.” She also spent time de-mystifying business to the IT department. It was not forward thinking or contributing towards the company’s digital strategy.įiskvik spent a lot of time de-mystifying IT and technology to the store employees and senior stakeholders. The IT department was seen as help desk heroes, fixing bugs and hardware. Culturally, the organisation had no experience of working collaboratively. Years of under investment had resulted in a forest full of legacy products, which the department had to manage. The IT department was traditionally detached from the rest of the organisation. We had a really tough year in 2012 and initially had to focus on our people – our employees.” According to Kari Anna Fiskvik, Chief Officer Development, Technology and Digital Commerce at Voice Norge, “ We had lost track of our customers and employees. The company started its digital journey quite late, in 2017. A late digital transformation journey Kari Anna Fiskvik, Chief Officer Development, Technology and Digital Commerce at Voice Norge ![]() Voice Norge has to compete domestically with a multitude of start-ups, as well as the big global players who are beginning to enter the market. The Norwegian retail market is as competitive as anywhere else in the world. Voice Norge has a fully integrated value chain, and designs collections for its 11 own brands, which make up 80% of the company’s total turnover. The premier brand is the Jean Paul brand, Norway’s largest clothing brand with sales of NOK 500 million (US$60 million). The company had sales in 2017 of just under NOK 2 billion (US$ 240 million) in 2017. The company is taking a people-first approach to the transformation, focusing on the needs of customers and employers.Įstablished in 1988, Voice Norge has 250 stores under brand names, Match, VIC, Boys of Europe and Jean Paul and 1,500 employees. Speech recognition and voice commands let you quickly search with just one click.Voice Norge is in the midst of a major digital transformation. Dictation for writing essays and comments on many websites Voice input to Google, DuckDuckGo, Wikipedia, Google Maps, YouTube just to name a few! Please remember: this extension requires a microphone! You can also add your own user-defined search engines. Voice Search comes pre-loaded with the following default services: Google, Wikipedia, YouTube, Bing, Yahoo, DuckDuckGo and Wolfram|Alpha. Want to learn more about World War II? Say "wikipedia world war two". If you specifically want pictures of kittens, say "google images kittens". Search by speaking: just click on the microphone and say "kittens" to search for kittens. Voice Search uses the power of speech recognition to search the web! Instead of typing use voice input to quickly and easily search for the things you care about.ĭictate your essays on Google Docs in record time and comment on social media with ease - using just your voice!
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |